Terms of Service

Welcome to ModeBuy. These Terms of Service govern your use of the ModeBuy website and your purchase of products through our online store.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About ModeBuy

ModeBuy is an online women's fashion store operated by Hong Kong Mode Boutique International Co., Limited.

In these Terms of Service, the terms “ModeBuy,” “we,” “us,” and “our” refer to Hong Kong Mode Boutique International Co., Limited.

Our website is available at:

https://modebuy.com

For customer service inquiries, please contact us at:

Email: service@modebuy.com

2. Use of Our Website

You may use our website for lawful purposes and in accordance with these Terms of Service.

You agree not to:

• Use the website for any unlawful or unauthorized purpose

• Attempt to interfere with the operation or security of the website

• Introduce malicious software, viruses, or other harmful material

• Attempt to gain unauthorized access to our systems or other users' information

• Copy, reproduce, or commercially exploit website content without our permission

• Provide false or misleading information when placing an order or creating an account

We reserve the right to restrict or terminate access to the website if we reasonably believe that these terms have been violated.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, images, measurements, colors, prices, and other information on our website.

However, colors and appearance may vary depending on your device, screen settings, lighting, and other factors.

Product measurements may also have minor variations. Please review the product description and size information before placing an order.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

4. Product Availability

Product availability may change without notice.

Adding an item to your shopping cart does not guarantee that the item will remain available until checkout is completed.

If a product becomes unavailable after you place an order, we will contact you and, where appropriate, provide a refund for the unavailable item.

5. Prices and Payments

Product prices are displayed on our website at the time of purchase.

Prices may change from time to time without prior notice. A price change will not affect an order that has already been accepted and confirmed, except where an obvious pricing error has occurred.

You agree to provide accurate and complete billing and payment information when placing an order.

We may use third-party payment service providers to securely process payments. Your payment information may be handled in accordance with the applicable privacy policies and terms of those payment providers.

6. Orders

When you place an order through ModeBuy, you are submitting a request to purchase the selected products.

After an order is submitted, you may receive an order confirmation by email. An order confirmation acknowledges that we have received your order but does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse or cancel an order in certain circumstances, including:

• Product availability issues

• Errors in product or pricing information

• Suspected fraudulent or unauthorized transactions

• Incorrect customer or shipping information

• Orders that appear to be placed for unauthorized resale or commercial purposes

• Other circumstances that reasonably require cancellation

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

7. Order Processing and Shipping

Orders are generally processed within 1–3 business days after successful payment.

Estimated delivery times vary by destination and shipping method.

For orders shipped to the United States, delivery is generally estimated at 5–10 business days after shipment.

Delivery estimates are provided for reference and are not guaranteed delivery dates. Delays may occur due to customs procedures, weather, carrier disruptions, incorrect address information, public holidays, or other circumstances outside our reasonable control.

For additional information, please review our Shipping Policy.

8. Returns and Refunds

Eligible purchases may be returned in accordance with our Return & Refund Policy.

Return requests must generally be submitted within 30 days of receiving the order.

ModeBuy does not generally provide free return shipping. Unless otherwise stated or an item is confirmed to have arrived damaged, defective, or incorrect, the customer is responsible for applicable return shipping costs.

Customers must contact us before sending a return. If a return is approved, we will provide the applicable return address and instructions by email.

For complete information, please review our Return & Refund Policy.

9. Customer Information

When placing an order, you agree to provide accurate, current, and complete information, including your name, email address, billing information, and shipping address.

You are responsible for reviewing your order information before completing your purchase.

If you provide an incorrect shipping address, please contact us as soon as possible. We will try to assist with address corrections when possible, but we cannot guarantee that an address can be changed after an order has been shipped.

10. Intellectual Property

All content available on the ModeBuy website, including text, product descriptions, graphics, photographs, logos, designs, page layouts, and other materials, is owned by or licensed to ModeBuy or its applicable content providers unless otherwise stated.

You may access and use the website for personal, non-commercial shopping purposes.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission.

11. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

Third-party services may include payment processing, shipping, analytics, advertising, technology, or other services necessary to operate our online store.

We are not responsible for the content, policies, availability, or practices of third-party websites or services that we do not control.

Your use of a third-party service may also be subject to that provider's own terms and policies.

12. Privacy

Your use of our website and the information you provide to us are also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect information associated with your use of the website and your orders.

13. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Website access may occasionally be suspended or restricted because of maintenance, technical problems, updates, security issues, or circumstances beyond our reasonable control.

14. Disclaimer

To the extent permitted by applicable law, the ModeBuy website and its content are provided on an “as available” basis.

We make reasonable efforts to ensure that product and website information is accurate, but we do not guarantee that all information will always be complete, current, or error-free.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, ModeBuy and Hong Kong Mode Boutique International Co., Limited will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or your purchase of products, except where such liability cannot legally be excluded.

Nothing in these Terms limits any liability or consumer right that cannot be limited or excluded under applicable law.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our website, services, business operations, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the website after updated terms are posted means that you acknowledge the revised Terms of Service.

17. Governing Law

These Terms of Service are governed by the laws applicable to Hong Kong, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your country of residence provide otherwise.

Nothing in these Terms is intended to remove or restrict mandatory rights that you may have under the laws applicable to you.

18. Contact Us

If you have questions about these Terms of Service, please contact us: service@modebuy.com